She added that SG Enable’s dipstick survey showed that local tourism industry players are interested in making their businesses available to persons with disabilities, especially if provided with sufficient support.
“We’ve been working with hospitality and tourism partners to improve our product offerings and create more inclusive experiences for persons with disabilities,” she said.
One way is improving the availability of accessibility information to make pre-planning easier for visitors, she added.
THE BUSINESS CASE FOR INCLUSIVITY
The push to make attractions more accessible is in line with the Enabling Masterplan – which sets out the vision for Singapore as an inclusive society in 2030 – given that these spaces can be seen as community nodes, she said.
Ms Lewis said making spaces more accessible can bring business benefits as well.
“Persons with disabilities who travel or visit tend to (do so) with their caregivers or friends or family members,” she noted.
There seems to be a growing recognition of persons with disabilities and their companions as a valuable customer segment, she added.
One resource SG Enable has made available is a playbook for the design of inclusive spaces which tells attractions how they can design their spaces, even covering details such as furnishing.
