Web Stories Thursday, October 31

More than 500 Amazon.com employees sent a letter on Wednesday (Oct 30) to the CEO of its AWS unit urging reversal of a full return-to-office policy and rejecting his assertion that the rule had broad support and opponents should leave Amazon Web Services.

“We were appalled to hear the non-data-driven explanation you gave for Amazon imposing a five-day in-office mandate,” the letter begins.

AWS CEO Matt Garman, at an Oct 17 all-hands meeting of the cloud computing unit, said nine out of 10 workers he had spoken with supported the return-to-office policy, set to take effect early next year.

Those comments are “inconsistent with the experiences of many employees” and are “misrepresenting the realities of working at Amazon,” according to the letter, which Reuters reviewed after it was sent to Garman.

An Amazon spokesperson said the company offers commuter benefits, elder care and subsidised parking rates, among other things, to help with in-office work.

Garman had said he was “quite excited about this change” and that, under the current three-day-per-week policy, collaboration was too difficult because people may be in offices on different days.

The company-wide policy, announced in September by Amazon CEO Andy Jassy, has been controversial inside Amazon, with many calling it wasteful because it adds commuting time and expense when remote work has been effective. Some say they plan to leave the company.

Amazon has enforced the policy by asking many workers to go to regional offices, move to Seattle or “voluntarily resign”.

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