TWO-PIECE LIMIT PER ITEM, CNY ORDERS CLOSED TILL FEB 10
The veteran pastry chef, who holds a master’s degree in confectionery and baking from Germany’s Handwerkskammer zu Köln, has implemented a two-piece limit per item for each customer to ensure fair distribution.
While Goh maintained that most customers are understanding, there have been moments of tension. “Sometimes, they just want to have more,” she explained. “When I tell them to consider the long queue behind them and that I want everyone to have a chance to try the pastries, some become frustrated.” She added: “Only one or two customers have been truly unreasonable”.
“Others know I’m a one-man show, so they are quite polite,” Goh noted. The main disappointment has been the limited availability of her Chinese New Year pineapple tarts – which are now closed for new orders until after Chinese New Year (from Feb 11, after Goh takes a long break). “I have more than 500 bottles ordered. How to make it? I think even machines cannot make it!” she laughed.
