MILAN : Italy’s data protection authority said on Thursday it had blocked Chinese artificial intelligence model DeepSeek over a lack of information on its use of personal data.

DeepSeek could not be accessed on Wednesday in Apple or Google app stores in Italy, the day after the authority, known also as the Garante, requested information on its use of personal data.

The authority’s measure – aimed at protecting Italian users’ data – came after the Chinese companies that supply chatbot service to DeepSeek provided information that “was considered to totally insufficient,” the authority said in a note on its website.

The Garante added that the decision had “immediate effect” and that it had also opened an investigation.

Reuters could not immediately reach DeepSeek for a comment.

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