Customers have since taken to KFC Singapore’s page to express their displeasure at the situation, with some claiming that staff members at certain KFC outlets weren’t fully aware of the promotion mechanics.
One user wrote that a staff member had mistakenly sold an extra keychain to a customer in front of him.
“In the end, the guy [had] to pay for another meal ’cause I [raised] my query! KFC, please train and educate your staff properly,” he added.
In addition to the keychains, the collaboration also features a pack of Mofusand ang pows with six red packets – free with any purchase of Cereal Chicken or Cereal Chicken Burger bundle meals – as well as a free Mofusand sticker pack with a minimum spend of S$12 in a single receipt during breakfast hours.
