At 12.42pm on Friday, those who were queuing after Celeste at SingPost’s Tampines branch were still waiting at the counters, with only the fifth person in the queue being served an hour in.
Twenty-year-old Alden, who was seventh in line, expressed his confusion, saying: “It’s actually taking really long. It’s been about 40 minutes. I’ve queued for Coldplay, Twice and other concerts and I usually get (my tickets) instantly. Not sure what’s happening now.”
When it was finally his turn to purchase tickets, Alden faced an unexpected issue.
“I didn’t manage to get my tickets because apparently, my access code was already used. There was an error code. So, unfortunately, I couldn’t get mine.”
Thankfully, Alden will still be attending Swift’s concert as his companion, Sarah, managed to secure four tickets.
That wasn’t the only drama at SingPost’s Tampines branch.
At around 2pm, a small commotion broke out as a fan (who had been queuing for more than 24 hours) was unhappy that a few people had reportedly joined their friends who were ahead in the queue.