Clearing immigration
With their QR code generated and stored in the MyICA app, travellers can then scan the QR code themselves at a counter.
Travellers can also generate an individual QR code even if they are with a group. This simply means those in the vehicle will need to scan more than one QR code.
After the code is scanned, ICA officers will conduct “face-to-face checks” of the travellers using the data retrieved through the QR code. Those travelling in the same vehicle who are using a group QR code must ensure it contains their passport details.
If the QR code doesn’t tally with certain details, it will be rejected.
The QR code initiative will allow a car of four travellers to save around 20 seconds, while a car with 10 travellers can expect to save around one minute, ICA noted on Tuesday.
Overall waiting times can be reduced by “more than 30 per cent” if most car travellers use QR codes for clearance.
Dedicated lanes for automated in-car clearance using QR codes will open at Tuas Checkpoint from 2026, and at the redeveloped Woodlands Checkpoint from 2028, ICA said last May.
It also plans to progressively extend QR code clearance to other clearance zones at the land checkpoints. More details will be announced at a later date.
