In 2024, Roland was issued a fine and penalty for tax offences related to his company dating back more than a decade. “At that time, my dad was fully focused on helping families and had left the financial matters to others,” Jenny shared. “It was an oversight, not intentional – and once we joined the business and became aware of it, we supported him in making things right.”
Jenny stepped in to help shoulder the burden, and working through the ordeal brought the family even closer. When she and her husband became managing directors in 2013, they introduced proper financial systems and strengthened internal processes. This allowed her father to focus fully on serving families and continue his pro bono work for those in need. Through it all, Jenny witnessed his sacrifices, strength and sincerity up close.
“We’ve learned that mistakes happen, but how we show up after matters more. My dad showed strength through humility, and we showed him love through action. That journey deepened our bond, and it’s why we continue doing what we do – as family, and as partners.”
