NO REFUNDS
All Time Low performed about 10 songs in total, two of them Blink-182 covers. This was less than half of the number of songs they performed at earlier shows on their current tour in Indonesia and the Philippines.
In their Instagram post on Monday, LAMC said: “The band did their best even though their lead singer Alex Gaskarth became increasingly unwell during the show.”
“We apologise for the delay in clarifying the situation as it was a shock to us as well,” they added.
“We were not made aware of the severity of his condition and it was beyond our control.”
Fans of All Time Low took to LAMC’s Instagram page to ask for refunds, however, the promoter said that there would be none.
Instead, they offered each ticket-holder “a S$30 unique promo code redeemable on any LAMC show over the next year”.
This was met with complaints from attendees, with some saying that this was not sufficient.
“We paid for a full concert experience with the expectation of some standard of crisis management,” commented a fan on LAMC’s post.
As of 6.45pm on Monday, comments could be longer left on the post while comments left earlier were no longer visible.
“CAN’T BE HELPED”
Fans CNA spoke to after the concert on Sunday expressed their disappointment at what had happened.
One fan, 27-year-old Scott, had travelled to Singapore from the United States to watch the show.
“We’re kind of sad, we came all the way from San Diego,” he said.
“We love the band and … had a great time while they were playing, but it’s unfortunate,” he added.
Scott, who was on his first trip to Singapore, said that he and a friend paid at least US$10,000 for the whole trip.
“I don’t know what to feel right now, I’m still processing that it’s ended,” said 23-year-old Nikki Affikah, who said she paid about S$300 for the whole experience.
She added that it was hard to tell that Gaskarth was sick until it was announced. “He was such a pro,” she said.
Another attendee told CNA that she was “very torn” about the incident.
“We do feel for the band but we also feel … it’s very wasted, especially since it’s been seven years since they last came,” she said.
“Everyone was very excited and it’s not like the tickets were cheap …The fact that it hasn’t even been an hour, it kind of sucks.”
Despite their disappointment, fans also wished Gaskarth well and said that the situation was not the band’s fault.
“The fact that Alex performed so many songs with food poisoning is really remarkable,” said a 29-year-old concertgoer, who has been a fan of the band for more than 10 years.
She added that it was “devastating” since it was her first time seeing All Time Low live, but wished that Gaskarth would get well soon for the rest of the tour.
“We are sad but it can’t be helped. If you’re sick, you’re sick,” said another fan, 24-year-old Mercury J Alice.
“He’s done more than enough for the band and I wish him a speedy recovery.”
